Bobby Real Estate Agent

1. Introduction

Bobby Real Estate Agent ("we," "us," or "our") is committed to protecting the privacy of individuals who use our website and services to schedule property viewings and submit rental applications. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect the following types of information when you use our services:

Contact information: Name, email address, phone number, and current address.
Application details: Employment status, residential history, household composition, and related rental application information.
Appointment information: Preferred viewing dates and times, target move-in dates.
Account information: Email and password (encrypted) when you create an applicant portal account.
Payment information: When an application fee is legally enabled, limited payment status records. We do not store full payment card details.

3. How We Use Your Information

To process and review your rental application.
To schedule and manage property viewing appointments.
To communicate with you about your application and appointments.
To verify the information you provide for lawful assessment purposes.
To comply with applicable legal and regulatory requirements.

4. Information Sharing

We do not sell your personal information. We may share your information with property owners or landlords for the purpose of assessing your application, and with service providers who help us operate our platform (such as email delivery and payment processing). All sharing is done in accordance with applicable data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure authentication, row-level database security, and restricted administrative access. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information, subject to legal requirements.
Withdraw consent for processing where applicable.
Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at bobbypropertygroup@consultant.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for the duration of your application process and tenancy relationship, and as required by applicable law. You may request deletion of your data where legally permitted.

8. Reporting a Security Issue

If you believe there is a security vulnerability in our platform, please report it to bobbypropertygroup@consultant.com. We take all security reports seriously and will investigate promptly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: +1 (216) 609-6915
Email: bobbypropertygroup@consultant.com